Pricing Guide · Nigeria
How Much Does Managed IT Support Cost in Nigeria? (2026 Pricing Guide)
Managed IT support for a Nigerian office costs ₦350,000 to ₦1,200,000 a month in 2026 on our published tiers. A small office pays ₦350,000–₦650,000 a month. A medium office that needs an engineer on site every day pays ₦650,000–₦1,200,000. Organisations with 50+ staff or several sites get a custom Enterprise quote. You pay per office, not per user or per device, and software licences and new hardware cost extra.
Last updated 14 October 2026, by the Inventrium (IBSS) team, Lagos
The price ranges here are typical market prices across Nigerian providers, from public price lists and our own experience of the market. They are a guide, not our quote. Our own prices are on our service pages, and you get a fixed price before we start. Prices last checked 14 October 2026.
How much does managed IT support cost in Nigeria in 2026?
Few Nigerian providers publish their IT support prices. We do. These are Inventrium’s four Dedicated IT Support tiers, each a fixed monthly fee with no per-incident call-out charges.
| Office size | Tier | Monthly price | Cover |
|---|---|---|---|
| Small office, routine needs | Standard | ₦350,000 / month | 3 days a week, helpdesk 9am–5pm |
| Small or medium office whose work stops when IT stops | Advanced | ₦650,000 / month | 1 engineer on site, 5 days a week |
| Medium office that needs help at any hour | Platinum | ₦1,200,000 / month | 1 dedicated engineer on site, 5 days a week, 24/7 priority helpdesk access |
| 50+ staff, several sites or regulated work | Enterprise | Custom quote | 2 or more dedicated staff, bespoke SLA |
You get your price after a free IT assessment. Full tier details are on our Dedicated IT Support page.
What does each IT support tier include?
| What’s covered | Standard ₦350,000 | Advanced ₦650,000 | Platinum ₦1,200,000 |
|---|---|---|---|
| Support days | 3 days a week | 5 days a week, engineer on site | 5 days a week, engineer on site |
| Helpdesk | 9am–5pm | Included, 5 days a week | 24/7 priority helpdesk access |
| Backup | Local backup | Cloud backup | Hybrid backup (cloud + physical) and disaster recovery |
| Security | Standard antivirus | Advanced device security and NDPA basics | Monitoring with automated alerts |
| Software and licences | Basic setup | Licence management | Full ERPNext and Zoho admin |
| Health checks and reviews | Monthly on-site maintenance, annual review | Bi-weekly health checks, semi-annual review | Quarterly review and IT policy documents |
Every tier includes support, licensing, onboarding, security, backup, asset tracking and procurement help at the level shown. Enterprise adds two or more dedicated staff, a bespoke SLA and high-availability set-ups.
What drives the cost of IT support for a Nigerian office?
| Cost driver | Why it moves the price | How our tiers handle it |
|---|---|---|
| Number of staff (users) | More people means more tickets, accounts, joiners and leavers. | Decides the tier; coverage reviewed as you grow |
| Number of devices | Each laptop, phone, printer and server needs patching, backup and security. | Covered inside the tier, not charged per device |
| Sites and branches | Each extra office adds travel, network kit and a second set of problems. | Multi-site work sits in Enterprise |
| On-site vs remote | An engineer in Lagos traffic costs a day; remote fixes cost minutes. | Standard mixes both; Advanced and Platinum put an engineer on site 5 days a week |
| Support hours | Evening and weekend cover needs people on call. | 9am–5pm on Standard; 24/7 priority helpdesk access on Platinum |
| Response SLA | Faster written response targets need more engineers free. | Set in your SLA; bespoke on Enterprise |
| Security tooling | Device security, multi-factor sign-in and remote wipe cost money to run. | Rises by tier, from antivirus to monitoring with automated alerts |
| Software licences and hardware | Microsoft 365, Google Workspace, Zoho and new kit are paid to the vendor. | Excluded from the fee, billed separately and shown in your quote |
The market often prices per user or per device instead. That can look cheaper for a five-person office, but the bill grows with every hire. Ask any provider how the price changes when you add ten staff.
Is outsourced IT support cheaper than hiring in-house?
| One in-house IT hire | Dedicated IT Support, Advanced | |
|---|---|---|
| Monthly cost | ₦250k–₦600k salary | ₦650,000 |
| Yearly cost | ₦10M+ all-in | ₦7.8M |
| Leave and sick days | No cover | Covered by the team |
| Specialist work (security, Zoho, cloud) | Hired in or learnt on the job | From the team behind your engineer |
The in-house figure is salary plus the cost of employing one person. For the full sums, and when hiring in-house does make sense, read in-house vs outsourced IT support in Nigeria.
How do other Nigerian IT support providers price their services?
Most don’t publish a price. One Lagos provider’s own 2026 cost guide says the only reliable number is a written estimate in naira, and lists the models the market uses: per user, per device, tiered packages and blocks of hours, usually with an onboarding fee on top and hardware, licences and projects billed separately. (Promatics, September 2026) International directories list Nigerian providers by hourly rate in dollars, mostly in the $25–$49 an hour band. (Clutch)
The need is real and growing. Nigeria had about 39.7 million micro, small and medium businesses in the last national MSME survey, around 1.2 million of them small or medium. (SMEDAN/NBS survey, via BusinessDay) Check Point recorded an average of 4,906 cyberattacks per organisation per week in Nigeria in August 2026, up 45% on a year earlier and about twice the global average. (Check Point, via Nairametrics) That’s why every tier now includes patching, backup and device security.
What should an IT support contract include?
- A clear scope. What the monthly fee covers, and what costs extra. “Projects” and after-hours work are the usual surprise charges.
- A response SLA. Response targets for each level of issue, and what happens when they are missed.
- Backups that are tested. How often backups run and how often a restore is tested. Until someone has restored from a backup, you don’t know it works.
- Ownership of admin accounts. Your company should own the admin passwords and documentation, so you can change provider whenever you need to. Our account ownership guide explains how.
- Data protection support. Specifics on access control, breach response and records, not just “we do security”.
- References. Two current clients of your size. Call them and ask about a bad day.
Frequently asked questions
Sources
- Inventrium Dedicated IT Support tiers and in-house comparison: /capacity/outsourcing, checked 14 October 2026
- Promatics, “Managed IT cost in Nigeria”, 29 September 2026: promatics.ng, checked 14 October 2026
- Clutch, managed service providers in Nigeria: clutch.co, checked 14 October 2026
- SMEDAN and NBS, 2020 National Survey of MSMEs (39,654,385 MSMEs), reported by BusinessDay, 15 January 2022: businessday.ng, checked 14 October 2026
- Check Point Research figures for August 2026, reported by Nairametrics, 12 September 2026: nairametrics.com, checked 14 October 2026
Get a fixed monthly price for your IT support
Tell us how many staff, devices and sites you have. We’ll recommend a tier and send you a price in naira. We’re based in Lagos and work across Nigeria and Ghana.